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| Can I order by mail and pay by check or money order? | ||
Yes, of course. Simply mail a check or money order to: |
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| Tell me which items from my choice of wands you want, along with your email address (if you’d like, so I can notify you of receiving your order and let you know when it should arrive). Also, tell me the address where you want your wand delivered and the shipping method that you would prefer. Please include the shipping cost along with the cost of the items that you are ordering. If you have any further questions, please e-mail me at information@whirlwood.com, write me at the above address, or call me at 323-935-6428. I will be glad to answer any questions you might have. I am often away selling my wands at faires, but if you leave a message, I'll return it as soon as I get home. | ||
| What are the shipping costs? | ||
| I only charge for the first wand or walking stick of any single order; shipping is free for wands or walking sticks two through infinity. | ||
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| What is your refund policy? | ||
| Return the product and box within 30 days for a full refund, minus 20% for shipping and handling. | ||
| Do you gift wrap? | ||
| My full-size magic wands come in a very handsome, hand-made wand boxes. Each wand box arrives packed snugly inside a hand-made, hand-stamped matching shipping sleeve. I do not have the custom box for my Pocket Wands, but it is shipping in a sturdy shipping tube. It is an unusual and interesting presentation. I can stamp any instructions on the wand box that you would like; for example, "Do Not Open Until Christmas" or "Merlin, please wait until your birthday to open". Or I can stamp these instruction on the outside shipping sleeve to forestall revealing the contents until the date you desire. I customize your order to your specifications. Simply email me at information@whirlwood.com or contact me by mail or telephone. I will work with you to make sure your gift arrives as you wish. Whirlwood Magic Wands make very beautiful, interesting, and thoughtful gifts. | ||
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| Copyright © 2009 Whirlwood Company | All Rights Reserved | 323-935-6428 | contact@whirlwood.com | ||